Verveba Telecom LLC — Terms, Privacy and SMS Notice

Last updated: 14 August 2026

By using the Hyper Tooler platform, holding a Verveba badge, or working on a Verveba site, you accept these terms.

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SMS Notifications

Verveba Telecom LLC sends text messages to technicians and site personnel about their work. Messages cover shift assignments and changes, site access and credentials, and time-sensitive operational notices for your site.

We do not send marketing or promotional text messages.

How you sign up. You provide your mobile number to HR or your manager during onboarding. Giving your number is voluntary and is not a condition of employment or engagement.

How to stop. Reply STOP to any message and we will stop texting you. Reply START to resume. Reply HELP for help, or email info@verveba.com.

Frequency and cost. Message frequency varies with your assignments. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We do not sell or share your mobile number

We do not sell, rent, or share your mobile number or your consent to receive text messages with anyone for marketing purposes. Your number is used only to send you the work messages described above.

Privacy

What we hold. Your name and contact details, your employer and role, your site assignments, your attendance and hours, your badge photograph, workplace records including any disciplinary matters, and the messages we send you.

Who can see it. Access depends on role. Managers and supervisors see the people and sites they are responsible for. HR and administrators see more. Vendors see only their own workers, and only what they need to manage them.

Who we share it with. Nobody, except the service providers who run the platform for us — Microsoft (hosting, email and text delivery). We do not sell your personal information and we do not share it for advertising.

Other Verveba systems. This notice covers the Hyper Tooler platform only. Verveba holds employment records elsewhere, including in HR and payroll systems. Contact HR about those.

Your choices. Email info@verveba.com to ask what we hold about you, to correct it, or to ask us to delete it. If you live in California or another state with privacy laws, you have these rights by law and we will not treat you differently for using them. Some records — hours worked, workplace records, and messages we are required to keep — cannot be deleted on request, and we will tell you if that applies.

Terms of Use

Your account and badge. Your login and badge are yours alone. Do not share them. Badges remain Verveba property, must be returned when you leave, and can be revoked at any time.

Accurate records. Check in and out for yourself only, and record your time truthfully. Time and attendance records are used for pay.

Other people’s information. Only look at information you need for your work. Do not share what you see with anyone outside Verveba.

Your employment. These terms cover your use of this platform. They are not an employment contract. If they conflict with your employment agreement or your employer’s agreement with Verveba, that agreement governs.

Changes. We may update this page. HR will let you know when something material changes, and the date at the top will change.

Contact

 

Verveba Telecom LLC
2435 North Central Expressway, Suite 1350
Richardson, TX 75080
info@verveba.com

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Pramod Mahule

Head of Service Delivery & Operations – India
Pramod Mahule is a telecom professional with over 17 years of experience in wireless and wireline network programs across India and the United States. He leads Service Delivery and Operations at Verveba Telecom – India, driving operational excellence and supporting global telecom initiatives. His expertise includes OSP design and wireless technologies such as 5G, LTE, UMTS, and GSM, with extensive experience working on OEM platforms including Ericsson and Nokia.

Adwitiya Jain (AJ)

Director of Technical Solutions

Adwitiya Jain (AJ) is a telecom executive with 20+ years of global experience across telecommunications, enterprise solutions, customer success, and strategic sales engagement. As Director of Technical Solutions at Verveba Telecom, he leads solution strategy, technical architecture, and cross‑functional delivery for wireless, fiber, and data center programs. Previously, AJ spent 14+ years at Amdocs supporting Tier‑1 operators and held full‑time roles with Sprint and Ericsson, gaining deep operator‑side insight. Known for connecting technology with business value, AJ blends technical depth, sales alignment, and results‑driven leadership to deliver scalable, high‑impact solutions.

Leena Chaauhan

Director HR - India

With over 20 years of experience, Leena Chaauhan specializes in strategic human resources, talent acquisition, and employee engagement. She expertly manages the full employee lifecycle and ensures seamless operations. Holding a master’s degree in human resources, Leena drives people-focused strategies that align with business goals. She is committed to supporting employees and fostering organizational success.

Bassam Nemri

CTO

Bassam has been serving as CTO for Verveba Telecom since 2018. He is an Engineering graduate from Jordan University of Science and Technology and was the founder and CEO for (MIS) Mobility Integration Services. Prior to that, he worked with Ericsson and Mycom for over 15 years.

Jagjit Dhillon

Practice Head RAN

Global Telecom experience of over 20 years. Lead & Managed Delivery on multiple projects In North America, Europe, Caribbean & Asia. Managed diverse engineering work force on Optimization projects for major Telecom Operators around the world for Coverage & Capacity, Data Optimization on VoLTE, LTE, UMTS projects. Experience as a Telecom professional Delivering Strategy, Solutions, Services, Business development, and demonstrated Project Management skills, and contributed as key member for Product development team. Worked for top telecom firms including Ericsson, Motorola, Nortel & T-Mobile. Strong working knowledge on Ericsson & Nokia/ALU UTRAN activity, managed LTE/UMTS launch projects & developed MOP’s and process to improve efficiencies in the project.

Riya Patil

Product Strategy & Planning

With an MS in Electrical Engineering from the University of North Texas, Riya is passionate about leveraging technology to solve complex problems and drive innovation. Currently working as a PM for Product and Innovation, Riya leads projects from conception to execution.

Antonio Madero

Country Manager Mexico

Responsible for sales and business development in Mexico and Latin America. He has wide experience leading multiple projects, overcoming customer expectations. Antonio is an Industrial and Organizational Systems Engineer with more than 10 years of Telecom Industry experience. Among his main goals and responsibilities are to achieve long-term commercial alliances, establish win-win strategies with customers, assure the quality of the product/services provided and deliver profit results to upper management.

Nik Pappas

Director of Sales

Nik joined Verveba Telecom in 2018 and has been responsible to managing Sales and Business Development for the company. He is based in Chicago and manages Tier 1 relationships across the region.

Ninad Kadam

Country Manager India

Holds an MBA degree from the University of Oregon and has done his engineering from Mumbai University. He has over 15 years of experience in the IT industry developing software solutions for telecom, healthcare, and financial domains. He also had an entrepreneurship stint in the fields of gaming and sports-analytics. His current responsibilities include heading India operations to support global programs.

Rosie Luna

Director HR

An HR Leader with over 20 years of experience, Rosie’s expertise spans talent acquisition, employee engagement, performance management, compliance and payroll management across all states. She ensures that the human resources and payroll function aligns with business while maintaining shared company values and managing employees at all levels of an organization.

Syed Zubair Hasan

Practice Head – RAN & Fiber

Manages the RAN, OSP Design and Software department at Verveba Telecom. He holds a Masters degree from University of Texas at Dallas. He has extensive experience in DAS Optimization, Wi-Fi and Small Cells deployments. Syed has previously worked on EF&I for Macro Network Rollouts.

Crystal Nelson

EFI Operations Director

Currently serves Verveba as EFI Operations Director and brings over 20+ years of operational and deep P&L financial systems experience. Crystal’s ability to create and understand client systems and tools has created stronger working relationships and directly affect DSO movements to the organization. Crystals experience within publicly traded companies and knowledge of Sarbanes Oxley key controls makes he in invaluable asset. Prior to 15 years in Telecom, Crystal worked in several different roles withing the banking industry including up to fraud.

Navjot Singh

Sales & Business Dev

An MBA with over 20 years of excellence in Sales and Marketing across various industries such as Technology, Banking, and Retail. Navjot manages wireless and broadband accounts for Tier 1 Operators across US. He has previously worked with large conglomerates like GE and HSBC Bank Ltd and has been responsible for managing large distribution networks and launch new products. He is also a co-author of the best-selling book Product takeoff and has served as a Shepherd and Judge for one of the Top MBA programs globally.

Rajesh Kapoor

VP Cloud and Blockchain

Over 20+ years of experience in consulting, technology evangelism, enterprise solution architecture, presales, and program management. Consistent record of achieving competitive wins, building rich transformation pipelines, multiplying revenue for cloud services/on-premises technologies, leading seamless transitions within multi-vendor environments, and providing Continual Service Improvements (CSI). Fluency in aligning all transformations to key business initiatives such as improving uptime, optimizing operations, and reducing costs.

Mauricio Villalon

SVP Delivery

Brings over 35 years’ experience in operational management and Business development. Mauricio has served as Verveba SVP of delivery since January of 2017. Previously Mauricio has served multiple leaderships roles as VP of Engineering  Spectrum Wireless, VP Operations Quanta Wireless solutions and Multiple Director roles with Flextronics International. During that time Mauricio has managed and delivered networks rollout in EFI, Turnkey delivery and DAS.  Mauricio brings both national and international experience to Verveba.

Nilesh Katkade

CFO

Engineering graduate, has over 30 years of experience in Information Technology and Telecom. He brings IT domain experience in Telecom, Banking and healthcare having previously worked with Deloitte and Verizon. Nilesh is a first generation entrepreneur and has co-founded 2 other companies in IT services and products.

Manik Arora

CEO

Manik holds an MBA degree with majors in Finance and Marketing and an undergraduate engineering degree in telecom. He has over 30 years of global telecom industry experience having worked in North America, Middle East, Europe and India. His prior positions include profit center head, product management, customer relationships.